Motor Claims Negotiator
Salary: £17,000 - £20,000
Location: Bristol
Motor Claims Negotiators are required to join a thriving and busy leading Motor Claims Department responsible for the settlement of a variety of claims. You will be handling a portfolio of claims ensuring accurate negotiation and an efficient and quality service to customers.
Responsibilities
Handle claims proactively in accordance with agreed authority, to deliver a high quality claims service
Ensure claims are correctly reserved and that settled in accordance with settlement guidelines
To handle allocated workload within the target turnaround times
To ensure the accuracy of all computer data input and that all allocated claims are accurately maintained
To ensure all available recoveries are identified
Handle referrals from Claims Assistants, and Trainees adopting a coaching style and provide training to develop other team members
Skills
Provide a high quality of Customer Service with the ability to resolve difficult situations
You must have good numerical, verbal and keyboard skills
Be able to take responsibility for decision making
A positive attitude and willingness to help others
Previous Motor Claims knowledge would be a benefit
