Salary: £16,000 - £20,000 + Benefits + Allowances
Location: Bristol
This is a great opportunity for an adaptable and logical Senior Claims Handler to join this innovative, market leading company. This role involves working as a member of a self managed team, checking cover and instructing solicitors on behalf of the insured.
You will negotiate, where necessary, Personal and Commercial claims and process all relevant payments.
Responsibilities:
You will be instructing external solicitors and managing claims sent to them, efficiently and effectively
You will ensure claims are estimated accurately and on receipt of claims, check policy cover and make relevant payments
Answer queries and assist more junior staff and contribute as a team member
Assist the Team Leader on special projects as requested
Audit panel solicitors on a regular basis
Skills:
You should possess good time management skills to be able to prioritise workflow effectively and accurately
Be adaptable, ready to accept change and able to take personal ownership of a large volume of cases and customer problems until resolved
Be a team player, able to identify and implement change initiatives and be proactive in anticipating problems
The ability to be patient, objective and assertive, with good listening and negotiating skills
Be logical and able to grasp complex issues quickly
