Credit Controller
Location: Bristol
Salary: £14,000 - £20,000
This is a Brilliant opportunity to join a company who are recognised by both clients and colleagues as leading experts in their field. The role is to chase their Insurer Clients' policyholders for payment of the VAT element of our invoices and is a home based role
Duties and Responsibilities:
You will be home-based and operate as part of the Credit Control team, taking responsibility and ownership for the chasing of VAT debts over 60 days old
Making a high volume of outgoing phone calls chasing VAT debt that has been billed to our main insurer clients' ) policyholders
Debts to chase will be identified from the diary function within the Creditforce software, and reports generated by the Credit Control Manager
Dealing with incoming queries from both policyholders and fee-earners
Use of Creditforce software to log notes and queries
Liaising with fee-earners and the Billing team regarding rebilling incorrect VAT
Monthly meetings with Credit Control Manager to discuss progress
Skills:
A minimum of two years telephone-based experience, and experience of accounting and financial concepts, and credit control experience is preferred
You will need excellent communication and influencing skills, a tenacious personality able to handle sometimes difficult phone calls, a high level of self-motivation together with a structured approach to workload and the ability to manage a high workload whilst achieving set targets
You will need a reasonable level of computer literacy particularly MS Office suite, with ability to pick up new systems quickly, and a good level of numeracy required, with a minimum of GCSE Maths at grade A-C
You must have access to a suitable location at home in which to work, this should be a separate room and needs to be adequate to enable productive and safe work
