Commercial Insurance Account Handler - Kent - Up to £32,000
Our client is a prestigious Commercial Insurance brokers actively seeking an experienced account handler to join their team.
Key job objective
Managing an account of commercial insurance clients and providing technical and administrative support to all account executives and directors
Main job tasks
Advise clients on and check all policy terms and conditions, where appropriate, to ensure scope of cover meets clients' routine requirements
Negotiating and broking clients' requirements to ensure that underwriting terms are secured to meet clients' routine needs
Create, maintain, update and archive client data to ensure that an accurate record is kept of all insurance transactions and premium debits and credits
Provide client data to account executives and directors on request to support them in managing, retaining and renewing client accounts
Keep account executives and directors fully informed of any non-routine activity or requirements of clients insurance accounts, and, immediately report any complaints to section leaders. To support Directors and Account Executives in managing, retaining and renewing client accounts
Present a positive and professional image to clients, insurers and all other customers and suppliers of the business to ensure general satisfaction with the service provided
Assist in supervising and training other Account Handlers to ensure they have good opportunities to develop their skills and knowledge
Support other colleagues, as required, to ensure effective workflow
Minimum skills, abilities and knowledge requirements of the job
A good understanding of a wide range of general insurance policy cover, terms and conditions
A good understanding of the procedures and organisational structure of the insurance industry relating to policy administration and , renewal.
A good technical expertise and knowledge about the principles, practices and legislative requirements relating to the insurance industry
Good negotiation and broking skills
A good understanding of the range of general insurance products offered through the business
Good understanding of appropriate FSA Codes and regulations
Good personal time management and organisational skills
Ability to effectively and responsibly supervise and support the work output of junior colleagues
Good communication and telephone skills
Good customer service skills
Good information technology skills
Good understanding and experience of modern office filing and information storage systems
A qualification by way of the CII "FIT" examination as a minimum.
SLS Services Ltd operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.
