Job Description
To process all basic administration tasks
- Handling of new entrants, leavers, retirements & deaths
- Updating admin databases.
- Logging of post.
- Running calculations.
- Producing letters to draft standard.
- First point of contact for telephone enquiries.
- Ensuring projects are commenced on time with full project plans.
- Reviewing projects to ensure they are still on track.
- Checking of non-financial work, e.g. change of addresses, payroll changes
- To have basic knowledge and awareness of their clients and schemes Experience/Skills Required
- Experience gained in the administration of Defined Benefits Schemes, including leavers, retirements, deaths, transfers in, transfer out, monthly processing and investment, benefit statements, renewals and pension increases.
- Some experience of current pensions legislation and framework is advantageous.
- Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered.
- Able to demonstrate a numerical aptitude evidenced by relevant academic achievements or equivalent work related experience.
- Preferably educated to A level standard or equivalent ideally in a Mathematical related subject. In addition, GCSE or equivalent in English at Grade B or above is desirable.
- Ideally studying for/or willingness to study for DPC/PMI qualifications.
- Adherence to policies, procedures and instructions.
- Active management of task to ensure it is issued within deadline.
- Reviewing own work to ensure high and consistent quality.
- Ensuring projects and tasks are completely finished.
- Very good organisational skills.
- Client handling skills – thinking about a case from the client/member perspective.
- Enthusiastic and flexible approach to work.
Benefits
- Competitive